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Technician 2 (AS/400) EUITS - 10808

Obor:

IT a telekomunikace, Jazyky

 
Jazyky:
Anglicky
 
Benefity:
Education, Extra vacation, Meal tickets
 
Typ zaměstnání:
Plný úvazek
 
Pozice:
Technician 2 (AS/400) EUITS - 10808
 
Potřebné zkušenosti:
Ano
 
Plat:
Dohodou
 
Zveřejněno:
24.8.2010 07:36:43
 
 
Summary

To deliver Application support and deployment services for part of a given business area to DHL countries/ functions, in order to ensure the maximum availability of these services to the business and the smooth deployment of new or improved services with minimal disruption to business continuity.


Responsiblities

- Monitoring and reporting on service levels attained for a set of applications/services, and ensuring their continuity of service at all times
- Receives and logs requests for support from help desk, other service delivery staff and/or users.
- Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements
- Plan, execute and support implementations so the applications themselves are deployed with minimal disruption to the production environment.
- Investigate problems and other requests for support and determines appropriate actions
- Liaise with staff responsible for the development of system enhancements to overcome known problem

Requirements Essential:
- Advanced knowledge of AS/400
- DBA skills (Oracle, Sybase, Informix, MS SQL, ...)

Desirable:

Additional experience in the following technologies:
- Networking
- Programming - SQL, PL/SQL, Java, Scripting languages (Shell, Perl,...)
- Familiar with Web based applications

Behavioral skills:
- Strong customer focus
- Strong analytical thinking
- Team Player
- Very good communication skills in English both written and spoken
- University Degree with IT related subject matter
- Experience as a Technical Trainer, Super User, Technical Operator, Field Operations, Service Desk Agent or IT dependant function


Benefits

Attractive remuneration package and motivating bonus scheme
Extensive benefits package including five weeks holiday, social activities, lunch vouchers and more
On-going professional training and development
Professional growth opportunities with a global leader in its field

Contact:
DHL Information Services (Europe) s.r.o.

Eva Radilova
 
 
 
 
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