Horizons Language Jobs was originally founded as Horizons Recruitment in 2004, we are Prague's first agency specializing on finding the right job for English and other foreign language speakers of both Czech and non-Czech nationality.
Many of our positions require minimal or no Czech language skills though do as a rule require valid EU working permission!
We offer full time permanent positions in Prague, Czech Republic from junior to regional level in the following areas of business: Finance & Accounting, Admin, Customer Service, HR, Sales, Logistics, Purchasing and IT Support.
Assistance Coordinator
For our client a market leader in emergency assistance, we can promise a job with alot variety and problem solving, dealing with easier and complex cases, this is certainly not a high volume call centre role!!!!
The job:
- Receiving in bound calls from customers in Scandinavian countries requiring emergency assistance
– logging the problem into our clients system, checking the client has valid travel insurance
- Contacting doctors, hospitals, garages, police..... in short which ever service provider can resolve the issue for the customer
- Coordinating with both sides, the customer and service provider, until the problem is resolved
- Closing the case.
Requirements:
- Fluent (or Native) Danish or Swedish with a good level of English – No Czech Language is required
- Experience is not required but any experience in CS is an advantage, full and extensive training is provided
- Outgoing and communicative personality
- Available to work on a shift system
Offer:
- Competative Salary and benifits package
– Shift system work with flexiable working hours
- Full time job with 56 doys holiday per year!!!
– An immediate start possible though our client will work for notice period
Please read carefully and copy all of the below text into your email before sending any application to Horizons Language Jobs s. r. o., company ID No.: 27204707.
I agree that the Horizons Language Jobs s.r.o. ID No.: 27204707 will store my personal data (name, surname, date of birth, residence address, phone, fax, e-mail and information about my education, skills and professional experience) for the sole purpose of mediation of a job (including filing, editing and sorting of said data and its presentation to third parties from EU member states whose identity will be communicated to me), in accordance with the Act No. 101/2000 Coll. on Personal Data Protection for an unlimited period of time or till receipt of a written request to remove the data.
I confirm being made aware of my rights in connection with access to and protection of personal data.
To apply for this position please send your CV in English only to jobs@horizonslj.cz quoting the name of the position in the subject line.
For more information on Horizons Language Jobs please visit our web pages www.horizonslanguagejobs.cz
For more information on this position, please contact Sinclair Crawley on +420 775 299 412 or via the above e-mail address.